Delta in JFK


    ALPA Member
    JFK Renovations approved.

    Delta Air gains approval for JFK overhaul
    Thu Aug 5, 2010 5:04pm EDT

    * Delta to move to expanded terminal

    * Worldport building to be torn down

    ATLANTA, Aug 5 (Reuters) - Delta Air Lines Inc (DAL.N) received approval on Thursday for a $1.2 billion overhaul of its operations at New York's John F. Kennedy International Airport that includes the expansion of one terminal.

    Plans call for Delta to operate its international traffic from Terminal 4, which will be upgraded with additional gates and more baggage claim space. Terminal 3, the aging PanAm Worldport building Delta currently uses, will be torn down to make way for parking.

    Delta will operate from Terminal 4 under a 30-year arrangement, said the Port Authority of New York and New Jersey, the airport operator that approved the project. The expansion is expected to take three years, with the Terminal 3 razing to begin immediately afterward.

    The overhaul is expected to create 6,400 jobs and will be financed by Delta, with special project bonds and passenger airport fees.

    Delta, currently the world's largest airline after its 2008 purchase of Northwest, is looking to strengthen its presence in high-growth markets as demand for air travel returns.

    It has said upgrading JFK is essential to attracting corporate passengers as it builds a major hub in New York City. This week, it also announced plans to improve dining services at its main terminal at LaGuardia Airport.

    Delta handles almost a quarter of JFK's annual passenger traffic, the port authority said. (Reporting by Karen Jacobs; editing by Andre Grenon)


    ORD watcher
    ...The overhaul is expected to create 6,400 jobs ...
    ...JFK is essential to attracting corporate passengers as it builds a major hub in New York City...
    ... Delta handles almost a quarter of JFK's annual passenger traffic ...
    Delta to Move at Kennedy as End Nears for Old Home
    ... The plan would entail the demolition of the smaller terminal, ...

    ... Delta has long lamented the state of the Worldport, which it uses for many of its international flights, describing the space as unpleasant and unfit for its role as a gateway to the United States for international travelers. ...

    ...a solution in Kennedy’s Terminal 4, a newer, neighboring space that already handles some of the airline’s international traffic. Under the plan to be unveiled this week, all foreign flights operated by Delta would be moved to Terminal 4, which would in turn gain nine additional passenger gates and an expanded baggage claim and customs area.

    Delta would continue to run domestic flights from its current space at Terminal 2.

    The expansion of Terminal 4 would not be completed until 2013 at the earliest. ...

    ...Officials at the Port Authority say the change will improve the experience of customers who must cope with an older terminal that is “functionally obsolete,” ...

    ...The Worldport, whose distinctive umbrellalike roof made it one of the more memorable relics of aviation’s jet-setting age, has a less remarkable interior: low-hanging ceilings, dark corners and a generally cramped feel. Delta’s president, Edward H. Bastian, recently described the terminal as “the worst facility that we operate.”...

    ...The design problems of the Worldport, which predated jumbo jets and other staples of modern air travel, have been exacerbated by the addition of new security measures that require additional space, like baggage screening and X-ray scans.

    The space beneath the Worldport would be converted to what amounts to an airplane parking lot, which Kennedy officials hope will ease the airport’s current runway congestion and allow for faster travel between the runway and the gate.

    The Port Authority estimates the plans would create more than 6,000 jobs. Delta handles nearly one-quarter of Kennedy’s 46 million annual passengers.
    Delta's net income for the June 2010 quarter was $549 million, ...
    ..."Delta's profit this quarter is our best result in a decade and proof that our plan has positioned us well as the economy begins its recovery," said Richard Anderson, Delta's chief executive officer.
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    I'm so... sorry for my Russian in the forum. :D
    I've entered it from list of new postings not from main page.
    but anyway Delta are ... ... ... and their attitude is just amazing... ... ....:ass1:
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    ALPA Member
    NY Port of Authority has been trying to solve JFK problems and looked into dozens of projects for the past 15 years. Delta had enough of that and decided to invest to improve at least it's own operation.
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    ALPA Member
    МиГ-31, PS. Sorry we messed up your travel plans. I wish every flight was on time and supersafe and comfortable, but reality is things get out of control sometimes. Ex NWA crew members sometimes are hard to work with, I've observed them delaying flights with no reason whatsoever and even sabotaging things. It will work out. I've been working out of MSP a little bit and some of them are great to work with, others feel that everything in their lives is Delta's fault.


    Nice story!
    There were actually some positive moments. For instance how Delta responded to your inconvenience (hotel, cab, ticket for different carrier, ...)
    I guess, their tried their best.
    More important, you safely reached your destination.

    Ex NWA crew members sometimes are hard to work with, I've observed them delaying flights with no reason whatsoever and even sabotaging things.
    It might be "a part of the plan" -> Delta Air Lines faces new union drive :confused:
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    Two times in two flights?
    Too much for me. I am seek and tired with this great Delta's service.
    To make thing more clear.
    Both flights in my round trip LGA - DTW - LGA were canceled by Delta with short notice in less then 2.5 hours before scheduled departure time. It means that typical passenger is on his way to airport and cannot reschedule his flight in proper manner using internet (not each passenger has always his laptop with him).
    And this was just a beginning of my further adventures with Delta which I just partly described in
    Never more with Delta.

    Your ex-customer,

    PS: Not all Delta's staff is absolutely awful. :) We met ONE very cooperative and nice Delta representative in Syracuse who helped us (8 from 140+ passengers of our unlucky flight) a lot and sweetened our bitter impression from dealing with Delta.


    ALPA Member
    More on JFK plans:

    Delta Air Lines, the Port Authority of New York and New Jersey and JFK International Air Terminal Unveil Plans for Enhancement and Expansion of Terminal 4 at JFK Airport
    Project to create a state-of-the-art facility at Terminal 4 at Delta's JFK hub
    $1.2 billion expansion and enhancement project to begin in September 2010
    JFKIAT to manage terminal facility
    Aug 11, 2010
    NEW YORK, Aug. 11 /PRNewswire-FirstCall/ -- Delta Air Lines (NYSE: DAL), the Port Authority of New York and New Jersey and JFK International Air Terminal LLC (JFKIAT) today unveiled plans for the enhancement and expansion of Terminal 4 at John F. Kennedy International Airport. The $1.2 billion project will create a state-of-the-art facility for New York's fastest growing global airline.
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    "The newly expanded and enhanced Terminal 4, one of many substantial investments we're making in New York, will provide significant benefits to our customers, employees and the city of New York for decades to come," said Delta Chief Executive Officer Richard Anderson. "Following a multi-year effort, we are very pleased to have reached a decision with the Port Authority of New York and New Jersey, JFKIAT and Schiphol USA. This plan allows us to move forward with the enhancement of our JFK hub, one that will showcase modern, welcoming facilities and meet the needs of the world's most competitive and largest aviation market."
    "John F. Kennedy Airport, one of the world's busiest airports, will continue its transformation into one of the nation's most state-of the-art airports with the approval of this plan and the construction of a new billion dollar extension to the international terminal," said New York Gov. David Paterson. "The Terminal 4 expansion will not only help increase customer service for thousands of travelers and bring much-needed renovations and upgrades to handle the demands of 21st century air travel, but it will create hundreds of construction jobs for New York residents. I would like to thank Port Authority Executive Director Chris Ward and Delta Air Lines CEO Richard Anderson for their commitment to this project, and for laying the groundwork for a new, world-class terminal at JFK Airport."
    "Ensuring reliable air transportation to and from New York City is crucial to strengthening our economy. And the decision by Delta Air Lines to expand its international terminal at Kennedy Airport will make it easier for even more people to travel to this city in the coming years," said New York City Mayor Michael Bloomberg. "Not only will this $1.2 billion project cement New York City's status as the nation's top travel destination, it will also create an additional 10,000 jobs over the next three years."
    "This Delta-Port Authority announcement launches a billion dollar expanded and enhanced facility for JFK that will create new jobs and a state-of-the-art portal to the world's greatest city," said U.S. Sen. Charles Schumer. "JFK is the gateway to New York City. And with Delta flying non-stop to five continents, this new facility will enable travelers to fly to and from our great city with ease and comfort. Terminal 4 will greatly improve traveling for New Yorkers – and travelers across the globe – and showcase New York as the transportation hub of not only the nation, but the world."
    "I applaud Delta Air Lines and the Port Authority of New York and New Jersey for working together to bring this major investment to John F. Kennedy International Airport," said U.S. Sen. Kirsten Gillibrand. "This $1.2 billion project represents a firm commitment from Delta Air Lines to further deepen its ties to New York's economy by providing jobs and enhancing our transportation infrastructure. I look forward to working with our airline carriers and airport operators to further upgrade our aviation infrastructure and ensure good jobs and quality air transit for New York's economy."
    "The announcement of a new Delta Air Lines terminal expansion and enhancement at JFK Airport is a great moment for the Sixth Congressional District," said U.S. Rep. Gregory W. Meeks. "Thousands of jobs will be created with badly needed revenue to aid our economic recovery. I would like to commend Delta Air Lines, the Port Authority and everyone involved for their commitment to the people of New York and those who will visit our great city."
    "New York works best when New Yorkers are working," said New York Senate Majority Conference Leader John L. Sampson. "Today's announcement secures the type of sound business initiatives we need to create the jobs and grow the industries that will help New York retain its standing as the Empire State. I applaud Gov. Paterson, Mayor Bloomberg, our U.S. Senate and Congressional delegation, Port Authority Executive Director Chris Ward, Delta CEO Richard Anderson, as well as Senate President Pro Tempore Malcolm A. Smith and Senator Shirley Huntley for their collective efforts to rebuild our economy."
    "The economic stability of New York State depends upon our ability to create jobs and to retain and attract businesses," said New York Senate President Pro Tempore Malcolm A. Smith. "This announcement today by Delta Air Lines to expand their terminal is exactly the type of investment that secures these key goals, resulting in thousands of jobs and billions of dollars to the region. I congratulate Gov. Paterson, Mayor Bloomberg, Port Authority Executive Director Chris Ward, Delta CEO Richard Anderson and Senator Shirley Huntley for their successful perseverance over the last year and a half in making this critical economic development initiative a reality."
    "Today, we welcome Delta Air Lines and CEO Richard Anderson and commend their decision to build a state-of-the-art, showcase terminal facility at JFK. Substantial investments like the one Delta is making will create much needed economic development, thousands of jobs and helps us build a bigger, brighter New York," said New York State Assembly Speaker Sheldon Silver.
    Terminal 4 Improvements and Customer Benefits
    Currently, Delta operates predominantly out of Terminal 2 for domestic flights and Terminal 3 for international service. The expansion of Terminal 4 – which has been successfully managed by JFKIAT for over a decade – will replace the outdated Terminal 3 facilities to enhance the customer experience for the 11 million passengers Delta serves at JFK annually. Delta anticipates that customers will experience an improvement in operational performance through dual taxiways, resulting in reduced taxi times and better on-time performance. Delta is also upgrading its inter-terminal passenger connectors between Terminals 2 and 4 for faster transit between the facilities. Delta customers will further benefit from the airline's ability to continue expanding its international network, which currently includes non-stop service to 94 destinations from JFK and more than 1,200 weekly departures. International service includes non-stop service to Africa, Europe, the Middle East, Asia, Latin America and the Caribbean, with new service being offered to Tokyo, Tel Aviv and Iceland among other destinations.
    Economic Impact to the Region
    Since making a strategic decision to build New York into a hub earlier this decade, Delta has made major investments across the New York region, boosting its economic impact to more than $13 billion annually. Delta's current JFK operation generates 49,000 jobs in the region. The Terminal 4 expansion project will create an additional 10,000 jobs in the New York Metropolitan Region by 2014, including airport and construction jobs. Over the next 60 months, the $1.2 billion project will generate $500 million of personal income in the region and $1.6 billion of economic output from the purchases of goods and services.
    When completed, the total economic impact of Delta's New York operation will contribute more than $19 billion annually to the state of New York.
    "Over the past decade, we've invested billions to improve the customer experience for the 46 million passengers that fly through JFK each year," said Port Authority Chairman Anthony R. Coscia. "This partnership with Delta Air Lines is our latest effort to ensure that JFK is an airport for the 21st century."
    "This is a game-changing deal for our customers and the entire regional aviation system," said Port Authority Executive Director Chris Ward. "It increases JFK's capacity, vastly improves the customer experience and strengthens the economic competitiveness of the most important gateway in the country. I want to thank Delta Air Lines, Schiphol and the Port Authority's dedicated staff for completing a deal that has been years in the making."
    Expansion Project Highlights
    Construction is scheduled to begin in September 2010, with anticipated completion of phase one and relocation of Delta's Terminal 3 operations to Terminal 4 in May 2013. Delta's JFK terminal project includes the expansion of Concourse B at Terminal 4, with nine new international gates; the construction of a passenger connector between Terminal 2 and Terminal 4; expanded areas for baggage claim, Customs and Border Protection; and the demolition of Terminal 3 in May 2015. The Terminal 3 site will then be used for aircraft parking.
    Photos of the planned renovations are available online at
    Schiphol Group and JFKIAT
    "Schiphol is honored that Delta has chosen Terminal 4 to serve as the main hub of its New York operations," said Jos Nijhuis, president and CEO of Schiphol Group. "Delta Air Lines is a key member of the SkyTeam alliance, and, together with its partner Air France-KLM, this will further strengthen their North Atlantic network, facilitated by the airports of Amsterdam, Paris and New York. Our added value as a leading airport operator is our ability to harmonize the processes needed to achieve a world-class travel experience and serve our airlines in a cost-effective and flexible way. In addition, Delta's choice reflects the success of Terminal 4 after nearly a decade in operation. At the same time, the terminal will continue to serve independent airlines and host current customers."
    "Our team is looking forward to making this plan happen in the best interest of all stakeholders," said Alain Maca, president of JFKIAT. "It is an exciting challenge to continue to serve our customers while expanding our facilities. The implementation of the ambitious development plan with Delta represents a major new milestone in the history of our terminal."
    About JFKIAT
    JFKIAT LLC, which operates Terminal 4 at John F. Kennedy International Airport, is wholly owned by Schiphol USA, Inc., a subsidiary of Schiphol North America Holding Inc., an indirect subsidiary of NV Luchthaven Schiphol, a Dutch company based in Amsterdam. JFKIAT is the only private, non-airline company to be selected by the Port Authority of New York & New Jersey to operate a terminal at JFK. The 1.5-million-square-foot Terminal 4 opened in May 2001 and reached an annual passenger volume of 9.5 million air travelers in 2009. Terminal 4 is one of the largest terminals in the New York area, serving nearly 40 international and domestic airlines.
    About Delta
    Delta Air Lines serves more than 160 million customers each year. With its unsurpassed global network, Delta and the Delta Connection carriers offer service to 367 destinations in 65 countries on six continents. Headquartered in Atlanta, Delta employs more than 70,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry's leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline's service includes the SkyMiles frequent flier program, the world's largest airline loyalty program; the award-winning BusinessElite service; and more than 45 Delta Sky Clubs in airports worldwide. Customers can check in for flights, print boarding passes, check bags and review flight status at
    Forward-looking Statements
    Statements in this news release that are not historical facts, including statements regarding our estimates, expectations, beliefs, intentions, projections or strategies for the future, may be "forward-looking statements" as defined in the Private Securities Litigation Reform Act of 1995. All forward-looking statements involve a number of risks and uncertainties that could cause actual results to differ materially from the estimates, expectations, beliefs, intentions, projections and strategies reflected in or suggested by the forward-looking statements. These risks and uncertainties include, but are not limited to, the cost of aircraft fuel; the effects of the global recession; the effects of the global financial crisis; the impact of posting collateral in connection with our fuel hedge contracts; the impact that our indebtedness will have on our financial and operating activities and our ability to incur additional debt; the restrictions that financial covenants in our financing agreements will have on our financial and business operations; labor issues; the ability to realize the anticipated benefits of our merger with Northwest; the integration of the Delta and Northwest workforces; interruptions or disruptions in service at one of our hub airports; our increasing dependence on technology in our operations; our ability to retain management and key employees; the ability of our credit card processors to take significant holdbacks in certain circumstances; the effects of terrorist attacks; the effects of weather, natural disasters and seasonality on our business; and competitive conditions in the airline industry.
    Additional information concerning risks and uncertainties that could cause differences between actual results and forward-looking statements is contained in our Securities and Exchange Commission filings, including our Annual Report on Form 10-K for the fiscal year ended Dec. 31, 2009 and our report on Form 10-Q for the quarterly period ended June 30, 2010. Caution should be taken not to place undue reliance on our forward-looking statements, which represent our views only as of August 11, 2010, and which we have no current intention to update.
    SOURCE Delta Air Lines

    ---------- Post added at 18:30 ---------- Previous post was at 18:29 ----------


    What other american and/or foreign airliners' service have you used before?
    How were they to compare to Delta?
    What would be the ratio of your bad experience to total flights per each airliner?

    Thank you for your honest answers.
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    My typical experience for last four years is (in trips per year):
    12-14 trips LGA - DTW mostly by NWA sometimes USair
    2 trips EWR - LAX mostly Continental (I live near EWR and it convenient to me)
    4 trips LGA - YYZ by AC(Tango)
    Average satisfaction rate is about 75-85.
    My experience with Delta is not so extensive. I just have 4500 Air Miles with them.
    And after merging NWA with Delta I decided better drive to Detroit rather then fly by Delta. It will be both quicker and cheaper. To take Greyhound is also not bad idea. :confused:
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    737-3,5,7,8,9,900ER CA
    On the thread’s topic of Delta’s JFK expansion:

    Great news! I admire individual airlines investing in their facilities, instead of waiting on worthless local governments who for whatever reason own their airports. Will see how much NY Port of Authority will pay for terminal 4.. It paid 620M of jetBlue’s 700M T6 progect. Let’s hope the dems are not in love affair again with lowcost slaveowners on this one.
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    July 06, 2010

    Spot The Northwest Flight Attendant

    I flew to London and back on Delta Airlines, which was great because I got to play my new favorite game: spot the old Northwest Flight Crew. Northwest and Delta merged last year to form America’s largest airline. Though the planes are now painted the same and the crews all wear the same uniforms, they do not all act the same way. The cultures of the two companies, more specifically how management treated their people, significantly impacted how their people treat their customers. So much so, you can tell from which company a flight crew came from simply by observing how they treat customers.

    The rules are pretty basic; when you fly Delta Airlines, try to guess if your crew is native Delta or ex-Northwest. The game goes beyond just a couple of bad eggs – those employees who, no matter what the corporate environment is like, will always do the wrong thing. This game is about identifying a common pattern or theme among a group of employees that provides clues as to how they have been managed or treated in the past.

    I admit, it’s a pretty easy game. Northwest must have treated its people so badly for so many years for the difference between the two crews to be so stark. Here are some pointers to help you should you ever decide to play:

    Impatience: Ex-Northwest employees have no patience for customers. They can regularly be seen rolling their eyes when passengers ask for anything or perform even the slightest infraction of any rule or command. The native Delta crews, in contrast, are more likely to smile if a passenger asks for anything and show a little more patience.

    Hate Thy Customer: The ol’ Northwesters can often be heard in the galleys complaining about a passenger or two (this among other things they can find to complain about). If someone who has a customer-facing job seems to have such contempt for customers, think about how that will impact their behavior towards the customer. In contrast, you may stumble upon a conversation of Delta folks gossiping about their personal lives or figuring out how to solve some issue that was raised on the flight.

    Short Fuse: The grumps from Northwest are all on short fuses. It takes barely a squeak from a passenger for a flight attendant to berate that customer. Public shaming of a passenger over the intercom is also a favorite. I find Delta natives to have much more patience for those with whom they are charged to look after and will often address specific customers directly should they need to.

    Pass the Buck: Despite the ease of this game, you’ll be hard pressed to find a Northwest crew who accept accountability for how they act. Northwest employees, you see, don’t like to take any responsibility for anything that happens. If they are abusive, impatient or generally unhappy, they will justify anything they have done by passing the buck. “It’s not our fault. If we don’t do it that way,” they rationalize, “we’ll get in trouble.”

    There is a side of me that feels sorry for the old Northwest people. Like abused dogs who become unfit to have as pets, so too have many Northwest employees been so abused over the years, it is actually left many of them unfit for to work with people anymore. Like any person on the receiving end of an abusive relationship, they have completely lost trust in management to help them in anyway. They hang all their hopes on their union to protect them even though, with their union, they received lower pay and poorer benefits than the non-unionized Delta flight attendants. The mistrust runs so deep, that they will work to preserve their unions for fear of what would happen if Delta management had direct influence over their jobs even though Delta crews like their jobs…and their management much better. In this humble passenger’s opinion, if management has the option, axing some of the most abusive staff may not be such a bad thing for all involved.

    The point is, corporate culture matters. How management chooses to treat its people impacts everything - for better or for worse. Gordon Bethune, the former CEO of Continental Airlines, was able to transform Continental Airlines from the worst airline in the industry into the one of the highest rated without changing the equipment or the people. He did it by focusing not on the customer, but on the employees. He managed the culture and worked to empower his employees. He showed them that keeping a plane clean serves their interests more than the passengers. The passengers leave the planes, the flight attendants often have to stay and fly one, two or more legs on the same aircraft. The same goes for helping people or being nice to them. It makes for a better day at work when you treat people well. Well-treated customers are also nicer to be around.

    On a recent cross-country trip, I met a Delta flight attendant who plays a similar game to me. It’s called Spot the ex-Northwest Elite Passenger. She told me she can tell if a passenger used to fly Northwest based on how the passenger treats the crew. Apparently, the abused Northwest employees abused their customers for so long that the customers also became combative and mean. Sadly, they tell me, it’s a really easy game to play for them also.

    The moral of the story: corporate culture matters. A sour corporate culture can actually make an entire society unhappy. This means that a strong corporate culture can have a positive impact on a society. So for the good of the planet - treat your employees well.
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    ALPA Member
    Employees celebrate JFK terminal renovation news
    August 11, 2010

    Richard, Ed and other leaders celebrated with hundreds of New York-JFK employees Wednesday afternoon following the press conference announcing the long-awaited $1.2 billion renovation and expansion of the airport terminal facilities.

    Speaking at a gate event in Terminal 3, Richard thanked employees for working in “one of the toughest operating environments this summer.”

    “The commitment we’re making to this terminal is really a commitment to our operation here and to our employees,” Richard told the crowd. “It’s really a vote of confidence in you. We know we haven’t given you the tools you need. But now we’re going to be the top facility at JFK very shortly.”

    The leaders cut a large cake to commemorate the JFK announcement.

    “This is the team that’s going to take back New York,” Ed told cheering employees.

    Ed acknowledged the efforts of Gail Grimmett, s.v.p.-New York, John Boatright, v.p.-Corporate Real Estate, and Paul Jacobson, s.v.p.-Finance and Treasurer, who were instrumental in bringing the terminal project to completion.

    Mike Medeiros, v.p.-Airport Customer Service, JFK, talked about the mixed emotions about Wednesday’s long hoped-for announcement.

    “I want to say thanks to my JFK professionals for everything you do every day,” Mike said. “It hurts when we hear something bad about our terminal, and we’ve had to get used to that, but three years from today we’ll have something we can all be proud of, a great new experience for you and for our customers.

    Photo: Employees prepare to cut a huge cake to celebrate Wednesday’s JFK terminal announcement.



    ALPA Member
    Delta awards JFK terminal contract
    August 18, 2010

    Delta has awarded the $11 million contract for the New York-JFK redevelopment program to AECOM Technology Corporation.

    The firm will provide construction administration services for phase one of the project that includes the expansion and remodeling of Terminal 4, the demolition of Terminal 3, site restoration and minor modification work at Terminal 2.

    “AECOM has a long-standing relationship with Delta on major projects, and they have relevant experience working with The Port Authority of New York and New Jersey,” said John Boatright, v.p.-Corporate Real Estate. “They will play a key role to help ensure Delta’s success as we implement our JFK expansion plans over the next five years.”

    Construction is scheduled to begin next month with the anticipated completion of phase one and the relocation of Delta’s Terminal 3 operations to Terminal 4 in May 2013.

    The terminal project also includes the construction of a passenger connector between Terminal 2 and Terminal 4; expanded areas for baggage claim, Customs and Border Protection; and eventually the demolition of Terminal 3, which will be completed and used for aircraft parking in 2015.

    “AECOM has a rich history with Delta Air Lines and JFK,” said John M. Dionisio, AECOM president and CEO. “We look forward to working on this exciting project that will enhance the traveler’s experience at the airport.”


    ALPA Member
    It might be "a part of the plan"
    Absolutely, no doubt.
    It will all go away once the union drives are over with.

    ---------- Post added at 17:11 ---------- Previous post was at 17:06 ----------

    Will see how much NY Port of Authority will pay for terminal 4..
    Most likely - nothing, maybe it is not fair, but it was taken into consideration. Delta is a big target now being the biggest and the most flexible.
    NYPA pretty much reimbursed jetBlue for thier improvements and good for them.