А/К "Delta Air Lines" - новости

Наезд лояльных клиентов реально заставил Дельту «омотать взад» :)




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DELTA ​

Di
YOUR SKYMILES PROGRAM UPDATES
Dear Dmitry,

We are deeply grateful for the feedback that we have received about our SkyMiles® Program and have been working to modify the program changes to better demonstrate our investment in you.

As Ed recently noted, there is nothing more important to us than ensuring that you are rewarded for your loyalty. As a result, we have made a number of updates as well as added new benefits to enhance your experience as a SkyMiles Member.

Making Medallion® Status More Accessible​

We will update the number of Medallion Qualification Dollars (MQDs) needed to earn 2025 Medallion Status:
  • Silver Medallion Status: from $6,000 to $5,000
  • Gold Medallion Status: from $12,000 to $10,000
  • Platinum Medallion Status: from $18,000 to $15,000
  • Diamond Medallion Status: from $35,000 to $28,000
In addition, Delta SkyMiles® Platinum, Platinum Business, Reserve, Reserve Business American Express Card Members will now receive a head start of 2,500 MQDs per Card for the achieved Medallion Qualification Year.

You can also earn Status through Delta flights, purchases on the Delta SkyMiles® Platinum, Platinum Business, Reserve, Reserve Business Cards and Delta Vacations packages.

More Recognition and Rewards for Long-Term Loyalty​

The time that you have invested in us matters deeply, and we sincerely want to recognize our long-standing loyalists. Beginning January 1, 2024, we are moving Million Miler™ Status up in the hierarchy for Complimentary Upgrades. We will also be significantly improving annual Complimentary Medallion Status for all Million Milers, effective February 1, 2024:
  • 6M+ from Diamond Medallion to Delta 360°™
  • 5M from Platinum Medallion to Delta 360°™
  • 4M from Platinum Medallion to Diamond Medallion
  • 3M from Gold Medallion to Diamond Medallion
  • 2M from Gold Medallion to Platinum Medallion
  • 1M from Silver Medallion to Gold Medallion

Greater Flexibility for Delta Sky Club® Access​

Our goal is to provide our customers with the best Delta Sky Club experience possible. We will offer Card Members with the Delta SkyMiles® Reserve American Express Card and the U.S. Platinum Card® from American Express more options to access the Club.
  • Delta SkyMiles® Reserve and Reserve Business Card Members will now receive 15 days of Delta Sky Club access (i.e., “Visits”) per year, up from 10
  • Card Members with the Platinum Card® and Business Platinum Card from American Express will now receive 10 days of Delta Sky Club access (i.e., “Visits”) per year, up from 6
  • A Delta Sky Club Visit includes entries within a 24-hour period, including your departure city, connecting airports and arrival at your destination. If you are traveling on a same-day roundtrip, and use the Delta Sky Club for both your outbound and return flights, that would be included within the same Visit
  • Card Members with a Delta SkyMiles® Reserve, Reserve Business, and Platinum Card® from American Express will also be able to purchase Club access for $50 per Visit after using all allotted Visits
  • Delta SkyMiles® Reserve, Reserve Business, Platinum Card® and Business Platinum American Express Card Members will be able to earn Unlimited Delta Sky Club Access after spending $75,000 on an eligible Card in a calendar year. Unlimited Access would continue for the remainder of the current Medallion Year as well as the following Medallion Year. Card spend tracking begins on January 1, 2024 for the 2025 Medallion Year
  • Unlimited Delta Sky Club Access under the current policy is available until February 1, 2025

New and Enhanced Choice Benefits​

We’re debuting several new 2025 Choice Benefits for Platinum and Diamond Medallion Members, including:
  • An individual or executive Delta Sky Club membership
  • A head start of 2,000 MQDs toward the next Medallion Qualification Year
  • 35,000 bonus miles for you to use, gift or donate
  • A $350 Delta Travel Voucher for use on Delta flights or Delta Vacations packages
  • A new Wheels Up flight credit

More Options for MQM Rollover Balances​

We have heard from many Members who had long-term plans for Rollover MQMs, and we are pleased to share more generous options for converting Rollover MQM balances beginning in early 2024.
  • Starting next year, you’ll have a choice of whether to put Rollover MQM balances toward a head start on MQDs (at a ratio of 10:1) or redeemable miles (at a ratio of 2:1)
  • Customers who have Rollover MQM balances over 100,000 will receive special multi-year offers to extend their Status. Members can choose complimentary Medallion Status at their achieved Medallion tier for one year per every 100,000 MQMs. For example, if you are a Silver Medallion with 425,000 Rollover MQMs, you can select 4 years of extended Silver Medallion Status, and then choose to convert your remaining 25,000 Rollover MQM’s into MQDs or Miles
  • Please click here for more information on converting your Rollover MQM balance
We are grateful for your loyalty and will continue to work on building a program that demonstrates our loyalty to you. Despite the difficult decisions that we face, we will always strive to ensure a consistently elevated travel experience for all of our Members. As we continue our journey to build a better SkyMiles Program, count on us to prioritize you and further invest in personalized rewards and enjoyable member experiences that enhance all points of your travel and beyond
 
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We are deeply grateful - скорее gravely dreadful или даже almost deadful - после того, что наделали :))
 
А на перроне же есть ограничение скорости, наверное?
Там и на Оке можно также доехать 😁 с тем же временем.
 
Развлекло.

Пассажирка Delta призывает авиакомпанию изменить политику после того, как она рассказала, что ее сняли с рейса из-за того, что она не носила бюстгальтер.​

www.businessinsider.com

A Delta passenger is calling on the airline to change its policies after she says she was escorted off a flight for not wearing a bra

A Delta passenger, Lisa Archbold, says she was "targeted and humiliated" by an airline employee.
www.businessinsider.com www.businessinsider.com
 
Дельта вчера опубликовала результаты первого кавартала. :)
(full disclosure владею примерно 1к акций)
  • Available seat miles - Consolidated: 65,542 million versus the four-analyst average estimate of 65,159.92 million.
  • Adjusted - Total unit revenues - TRASM: 19.17 cents compared to the 19.09 cents average estimate based on four analysts.
  • Passenger Revenue Per Available Seat Mile: 16.98 cents versus the four-analyst average estimate of 17.06 cents.
  • Passenger Load Factor: 83% versus the four-analyst average estimate of 83.8%.
  • Adjusted- Average fuel price per gallon: $2.76 versus $2.66 estimated by four analysts on average.
  • Cost per Available Seat Mile (CASM) - Ex: 14.08 cents versus the four-analyst average estimate of 14.29 cents.
  • Passenger Mile Yield: 20.53 cents compared to the 20.14 cents average estimate based on three analysts.
  • Fuel Gallons Consumed - Consolidated: 931 Mgal versus 925.1 Mgal estimated by three analysts on average.
  • Total revenue per available seat mile (TRASM): 20.98 cents versus the three-analyst average estimate of 20 cents.
  • Operating Revenues- Passenger: $11.13 billion versus $11.11 billion estimated by five analysts on average. Compared to the year-ago quarter, this number represents a +6.9% change.
  • Operating Revenues- Cargo: $178 million compared to the $173.27 million average estimate based on five analysts. The reported number represents a change of -14.8% year over year.
  • Operating Revenues- Other net: $2.44 billion versus the three-analyst average estimate of $2.03 billion. The reported number represents a year-over-year change of +14%.
 
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